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Views: 3,119     Votes:  2     ✅ Solution
Tags: 16.04   mouse   indicator   battery   logitech-unifying  
Link: 🔍 See Original Answer on Ask Ubuntu ⧉ 🔗

URL: https://askubuntu.com/q/991155
Title: Logitech Performance MX mouse shows as "unknown" in Power Statistics
ID: /2017/12/31/Logitech-Performance-MX-mouse-shows-as-_unknown_-in-Power-Statistics
Created: December 31, 2017    Edited:  June 13, 2020
Upload: December 22, 2024    Layout:  post
TOC: false    Navigation:  false    Copy to clipboard:  false


Permanent Fix

I’m placing the permanent fix discovered a week later at the top of this answer because that is what people are likely most interested in.

Digging through old bug reports I found this related problem: Logitech M515 does not work after upgrade to 12.04. Using solutions here I edited /etc/rc.local and inserted the following lines:

# Jan 05 2018 - Reload Logitech Unifying Receiver to get Mouse in Power Stats
modprobe -r hid_logitech_dj
modprobe    hid_logitech_dj

Then I rebooted twice. On the first reboot the external display didn’t appear and the login prompt was delayed. On the second reboot everything was normal and the Power Statistics appeared as they should:

Power stats normal

Temporary work-around

I found this bug report which suggests unplugging and replugging the Unifying Receiver. Sure enough it worked:

Logitech Mouse Work-around

This bug report suggests running kernel >= 4.12 and upower >= 0.99.5. Although the current upower version is 0.99.7 it is unstable and the current version in Ubuntu is 0.99.4 released February 2016. It’s not feasible to get a version >= 0.99.5

Login screen battery status

At the boot-up login screen the system tray displays the battery icon. Clicking on it reveals only the UPS and Laptop battery statistics.

udev rules not running during boot only on replugging

This bug report details how udev rules aren’t running on boot but only when replugging cables. This “sounds” similar to the unifying receiver here. The bug report does provide clues on additional information to look for. ie udev (or something else) has enumerated devices in the system paths:

$ udevadm info /sys/class/power_supply/hidpp_battery_0
P: /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.2/0003:046D:C52B.0005/0003:046D:2010.0007/power_supply/hidpp_battery_0
E: DEVPATH=/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.2/0003:046D:C52B.0005/0003:046D:2010.0007/power_supply/hidpp_battery_0
E: POWER_SUPPLY_CAPACITY_LEVEL=High
E: POWER_SUPPLY_MANUFACTURER=Logitech
E: POWER_SUPPLY_MODEL_NAME=K800
E: POWER_SUPPLY_NAME=hidpp_battery_0
E: POWER_SUPPLY_ONLINE=1
E: POWER_SUPPLY_SCOPE=Device
E: POWER_SUPPLY_SERIAL_NUMBER=2010-6d-b5-4b-fe
E: POWER_SUPPLY_STATUS=Discharging
E: SUBSYSTEM=power_supply

$ udevadm info /sys/class/power_supply/hidpp_battery_1
P: /devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.2/0003:046D:C52B.0005/0003:046D:101A.0006/power_supply/hidpp_battery_1
E: DEVPATH=/devices/pci0000:00/0000:00:14.0/usb1/1-9/1-9:1.2/0003:046D:C52B.0005/0003:046D:101A.0006/power_supply/hidpp_battery_1
E: POWER_SUPPLY_CAPACITY_LEVEL=Normal
E: POWER_SUPPLY_MANUFACTURER=Logitech
E: POWER_SUPPLY_MODEL_NAME=Performance MX
E: POWER_SUPPLY_NAME=hidpp_battery_1
E: POWER_SUPPLY_ONLINE=1
E: POWER_SUPPLY_SCOPE=Device
E: POWER_SUPPLY_SERIAL_NUMBER=101a-e6-ce-45-71
E: POWER_SUPPLY_STATUS=Discharging
E: SUBSYSTEM=power_supply

IMPORTANT NOTE: Even though /sys/class/power... contains information on Keyboard and Mouse batteries the Power Statistics display currently shows NOTHING, not even the keyboard anymore. After writing this paragraph I replugged the unifying receiver and the battery levels were displayed.


June 13, 2020 update

Today neither keyboard nor mouse appear in Power Statistics. Also:

Googling for new information on the Power Statistics problem I discovered someone made a scrolling video of this Ask Ubuntu Q&A without credits or source:

It wasn’t helpful watching a video slowing scrolling through what I already posted…

I did find this new link suggesting kernel > 4.7 and upower >= 0.99.5 fixes the problem:

⇧ How do I make my Ubuntu Desktop have a dock at the bottom and system utilization widgets on the side? How do you uninstall Ubuntu completely and re download windows  ⇩