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Tags: 18.04   printing  
Link: πŸ” See Original Answer on Ask Ubuntu ⧉ πŸ”—

URL: https://askubuntu.com/q/1082797
Title: printers not working after distribution upgrade
ID: /2018/10/11/printers-not-working-after-distribution-upgrade
Created: October 11, 2018
Upload: September 15, 2024    Layout:  post
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From accepted answer which author will hopefully post here:

I encountered the same problem. To track back its origin I looked into β€œ/var/log/cups/error_log” In my case, I discovered that the problem was caused by icc profiles used by ghostscript. I had the following error:

Started filter pstops (PID 26489)
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_gray.icc
./base/gsicc_manage.c:2261: gsicc_init_iccmanager(): cannot find default icc profile
./base/gsicc_manage.c:1244: gsicc_open_search(): Could not find default_rgb.icc
./base/gsicc_manage.c:2025: gsicc_set_device_profile(): cannot find device profile
** Unable to open the initial device, quitting.

So what worked out for me has been to manually remove the icc profiles and then re-install libgs9-common (following Broken ghostscript configuration) :

sudo rmdir /usr/share/ghostscript/9.25/iccprofiles
sudo apt-get install –reinstall libgs9-common

Hope this helps

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